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Communities of Practice for Public Service, has it really made a difference?

August 31, 2011 Leave a comment

For the last 3 years we have surveyed members across the communities of practice to find out what they really think.

I’ve picked 3 themes for the questions to report back on

  1. Using CoPs generally
  2. Effect on individual performance
  3. Effect on organisation performance.

The great thing with the survey is that we have kept the same questions so we can benchmark year on year. And you can read the full results here (sign in required)

For all those stato’s out there the survey was sent to a random sample of 5,000 COP members who had been active on the CoP in the previous six months. With a 24% response rate.

The result seems to follow a statement from the Community Roundtable State of Community Management 2011 report that “Communities take time. Understand your context and audience; many communities take 2-3 years to really get results at scale.”

Well, we have lots of communities and I think the platform is following the pattern.

I wonder what your thoughts are, has the CoP Platform made a difference to you?

From Communities and Knowledge
From Communities and Knowledge
From Communities and Knowledge
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