Frédéric Mazzella CEO of Blabcar recently spoke at a conference with the main question “how are people able to trust one another enough to share their journeys?”
In order to answer this question, Blablacar teamed up with Groupe Chronos to do a study on how much trust members of online communities, specifically members of Blablacar, put into their online community, based on the completeness of the user profile.
With some really interesting results. I personally try and encourage members to have a full profile and especially facilitators of groups as this start’s to build trust.
But the results from Blabcar really back this up.
“Members with a complete online profile are trusted more than a neighbour, and almost as much as a friend or a family member.”
The study took four ‘profile types’ in its online community: members with empty profiles, only a photo, only a verified phone number, only positive ratings, and someone with a complete member profile (photo, verified number, ratings, etc.).
The most interesting part of the study is the fact that members of an online community with a complete online profile – photo, ratings, verification, etc. – are almost on the same level of trust as a Friend or Family member.
The full details are available in Blabcar’s blog post
Producing a Body of Knowledge (BoK) on a specific area is a good thing especially around Project Management, right? It can be but what if lots of people do not understand what they are really for and do not notice that there is a big thing missing in them.
If your a member of APM’s linkedin group you may wish to add to the conversation that has been taking place. That’s if your courageous enough.
What is knowledge management (KM) like at different levels in a project environment? How is knowledge managed at a personal level? In an individual project? In programmes and portfolios? Across organisations? And how does it all fit together?