Archive for February, 2012

Why community facilitators need to be appreciated?

February 20, 2012 Leave a comment

This is a bit of a follow on from the Community Manager Appreciation Day #cmad

If you would like to find out a bit more check out the posts below

14 Days to go – Community Facilitator/Manager Appreciation Day

I just wanted to say a big thank you to all those great people out there that have the tireless task of being a community facilitator and try all different ways to turn a stranger in to a participant within an online community?

The role of the facilitator is tough, they have a multiply roles and sometimes called can be classed as Jack of all trades and if you had the chance to look inside the mind of a community facilitator that’s what it would look like.

With most communities the facilitator only has 21 days to hook a member and there a many ways you can cheat in building your community.  But sometimes in just a bit of fun that gets the party started as a facilitator.

You could lead a community by force, by making them make a post or else they will be sorry but is that really the way to do it, people are the life blood of the community mangers cannot create a community

Otherwise you could be back to square one and have to spend time trying to bring back one community member every day, and if the community and the people around the facilitator fail to appreciate what the facilitator does, the facilitator may leave and the community may come crashing down as in the case of Tom Hambarger

So who are these mad people that facilitate your communities?  And is it a game of Guess who?  Blaise Grimes – Viort’s survey with over 180 Community Managers across Spanish, German, British, French, American and other nations’ seemed to suggest that your star sign may have some influence over the role.  With Virgo and Libra topping the charts.

I have posed the question is it’s down to the year of your birth and your Chinese Zodiac sign.  I very much doubt it but it has got people talking and the key role of an online community facilitator is to get people talking.  This is where the introductions happen and the serendipity moments.

So is there any real point to this blog post.  Not really.  But I hope that you found some of it interesting and maybe had a bit of fun and now have some ideas of your own to try out with your community as you know them the best.

And as Derek Powazek says “Community Management is the process of making decisions with good intentions & then cleaning up after the explosion

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