Each online group will go through different stages not just in maturity but in the focus. Identifying the key focus of the group can help you in planning the activity and resourcing the group correctly.
What will be your main focus for your group?
- Helping – members help each other to solve day-to-day issues and experts can be invited in to help.
- Best Practice – developing and disseminating best practices, guidelines and procedures issued to provide instant access to validated and up to date knowledge and information.
- Knowledge Stewarding needs – organising, managing and stewarding a body of knowledge from which members can draw.
- Innovation needs – Where the creation of breakthrough ideas, knowledge and practices is paramount
Using the template below can help you identify where you should focus first. Tick the boxes to help you identify where you should focus. And don’t forget to review this over time as the focus will change.
|Best practice needs
|Knowledge Stewarding needs
Not only for the people behind the scene trying to make it happen, but also for the users of the system.
How many times have you seen the uproar when facebook changes some of the navigation?
Image what it’s like when you have a brand new system that everyone has to get used to it including you.
So how do you get members to become more accustomed to the new system? Is there something fun that you can do to help them learn how to navigate around?
This was our issue. And this is where the great Easter Egg Mystery came about.
Most people have heard of Easter Eggs that are hidden on DVD’s so why not try this approach on a community site.
We hid 5 eggs around the site and created a little competition to find them all. And I have seen countless egg puns over the last few weeks
The locations where
- My Connections
- Edit profile
107 people entered and we had some great feed back including a poem
“Was I quick enough? Or was I too slow? I’m sure that someone,Will let me know.”
“This has been really fun and I’ve learnt loads, well done for the initiative “
“A fun half-hour…..”
So if anyone has tried any innovative ideas to help members learn how to navigate around a new site I would love to hear them.