The topics covered included Social media tools, social networks, intranet, social complexity and knowledge sharing
Copies of the presentation from the day are available here
The bit I was especially interested in was the new roles, new skills for the 21st century knowledge professional
Steve covered two areas that I have a particular interest in Community Management and Digital Curation.
Steve mentions that Harold Jarche suggests that Labour is replaceable Talent is not as well as pointing to Dr Daniel Churchill work looking at the future worker and two new skills that are appearing.
Tool Literacy and Digital literacy.
Steve suggests we are moving away from institutions and moving towards a networked and community based way of working. So having skills in Community Management and Digital Content Curation are handy to have up your sleeve.
What is Community Management? I still like Dion Hinchcliffe’s explanation of a jack of all trades. Covering all aspects of Platform management, Project Management, Product Management, Customer Management, Professional Development, Brand Management, Advertising and Marketing, Staff Development, Business Planning, community Management and Content Management
What is Content Curation? Beth Kanter describes it as the process of sorting through the vast amounts of content on the web and presenting it in a meaningful and organized way around a specific theme.
I will be organising a webinar with Steve Dale in the future to talk about content curation in more detail and to show some handy tips and tricks in how you can use a range of tools to help keep you in the know. But if you would like to see more of Steve’s work, check out his Slideshare and Blog
When I get a chance to train a few people in the concept of communities of practice I put a big emphasis on the role of the facilitator.
Good facilitation gives the community a better chance of success. But what do they look like?
Dion Hinchcliffe suggested facilitators are jacks of all trades. But as part of the session I ask them to draw the Perfect Online Facilitator.
It’s always a bit of fun. But really gets them thinking about the role and the responsibilities they have.
Here are a couple of recent examples. I hope I never get to meet them in person.