Building an online community is easy, right? You just press a few buttons on some great new bit of technology… Read more Think about your online community as a business
There are some great community playbooks out there that take you through the establishing and launching of your community with… Read more Creating a playbook for Community Managers
Monday the 27th Jan is a normal day for most people unless you work in the community management environment. This year… Read more MY TURN TO SAY THANK YOU.
It’s that time again. For that one Monday in January we all say thank you to the facilitators of our… Read more Show your ap-pre-ci-a-tion
Myself and @dimplerathod sat down the other week after finishing the Golden Rules from Online Facilitators and had a chat… Read more 10 ways to create and active and thriving group
I asked 22 facilitators from across the top 50 groups on the Knowledge Hub, how much time and what activities… Read more How do facilitators make an active and vibrant group?
Frédéric Mazzella CEO of Blabcar recently spoke at a conference with the main question “how are people able to trust one another enough to share… Read more “How much do you trust your friends & family?”
Richard Millington rightly points out that encouraging participation is one of the keys to a successful a vibrant group. As… Read more What are the engaging questions in your online community?
When I get a chance to train a few people in the concept of communities of practice I put a… Read more Scary, the perceived perception of an online facilitator
A great little blog post from Tim McDonald at My Community Manager that ask … is Santa the ultimate community… Read more If Santa is the Ultimate Community Manager