Posts Tagged ‘community plan’

Trumping your Community Plan

November 1, 2012 Leave a comment

Do you have a plan for your community?

Do you know what you’re going to do next?

Have you done the basics?

Are you stuck for ideas for activates to do with the community?

Well maybe CoP Trumps are for you.

Last week I ran a small workshop with a few facilitators from the Knowledge Hub to test out the updated version of CoP Trumps (Communities of Practice Trumps).

The main take away from the session was to develop a community action plan to help them plan community events, communications and day to day activities.

We had a few that where new to the concept of communities of practice, and a couple that had run communities before but where thinking about re launching.

So this was very timely session indeed.

The original version of CoP Trumps had 37 cards.  The latest version has 85 but in may have a few more soon.

Cop Trumps has a range of tools, techniques and technologies that a facilitator of a community has at their disposal.  So after playing a quick game to familiarise everyone with the cards.


(It’s always interesting to see how competitive a game can be especially when the girls win).

It was then onto the Community Plan.

We used a simple template that Erica Hurley from the Knowledge and Innovation Network introduced me to.

And they started to prepare the community plan for the next few months.  The great thing was that by the end of the hour session everyone had something to take away with them and to put into action.

And after running a Gone Well / Not Gone Well. The shortness of the session and having something to take away from it was a really positive and something that I will intend to do for all future workshops.


Community Plan

October 18, 2012 Leave a comment

Most community plans fall somewhere between impractical and irrelevant.

Your community plan (not strategy) should be specific detailed but flexible.  It should be a step by step set of actions you can use to develop your online community.

The community plan should contain

  • Who is responsible for the action
  • The people that you’re going to approach.
  • How you are going to reach them
  • What you’re going to tell them.
  • How you will convert new members into participants.
  • How you will grow the group.
  • What content you will produce.
  • What you are measuring.

Your plan must be specific. It should be clear who is responsible for what and by which date.

You can break most activates into three sections


  • Hotseats, Conference’s, Teleconference, Launch events, Demonstrations, and Webinars,


  • Newsletters, Blog posting, uploading of fresh content (seeding), continual promotion of the community , ongoing communications, invitations, forums and marketing

Day to Day

  • Accepting and rejecting members, Training and support, FAQ’s, Moderation, Weeding and Polls

These simple templates let you focus and plan activities for your community over a period of time, constantly keeping the flow throughout the online community

Template 1

Month Identified Need Activities Person/Responsible Actions
1 (Jan)        
2 (Feb)        
3 (Mar)        
4 (Apr)        
5 (May)        
6 (June)        


Template 2

Activity Type Month 1 Month 2 Month 3
Day to day activities      

Thanks to Erica Hurley from and Richard Millington

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