Using two simple questions.
- What they want from the community
- What can they offer the community
This normally helps identify the topics of interest to the group and what they already know. Allowing you to create some quick wins and match people and the knowledge up and share this to the wider community. Giving the group a great kick-start.
So taking this idea to a more established community I combined the marketplace exercise with an Ideas factory tool. (A tool that allows members to vote and comment on the idea)
At the end of 2013 I sat down and asked the members of the community what they would like to do for the next 12 months. Using the Knowledge Marketplace technique originally in a forum I asked members what they could offer and what they wanted from the community.
This resulted in a considerable number of want and offers which we then took into a wiki and started to theme them. This gave us 9 activities to work towards from the year. And importantly members who would like to help out.
These 9 activities where added to the Ideas factory and members were asked to vote on the priority of these activities.
We have only completed 3 activities out of the 9 so far. But each one of these has been led by members of the community.
Two webinars sharing their experience on a particular topic and the other the creation of an editable flyer that everyone can use.
I’m looking forward to seeing how the other 6 activities come together.
Another great Courageous conversation hosted by Judy Payne.
Judy talks about Knowledge Management today can mean anything from information management through to crowdsourcing
But project management knowledge management still focuses on collecting knowledge, writing it down and adding it to lessons learn databases.
Judy asks is project management KM stuck in the 1990s?
I would have to agree. You can join the discussion on the video on Linkedin
What is knowledge management (KM) like at different levels in a project environment? How is knowledge managed at a personal level? In an individual project? In programmes and portfolios? Across organisations? And how does it all fit together?
Back on the 5th of December I was asked if I could do a little presentation about Knowledge Management in a Project and Programme Environment at the newly formed APM Knowledge SIG
It was a personal story about where my original role as a Knowledge Co-ordinator came about to support projects and how things have changed from being project based to more programme based and how Communities of practice have support them.
I have added my presentation at the bottom, due to the two other people also presenting on that day.
Dr Jon Whitty, senior lecturer in project management at the University of Southern Queensland, Australia and Brendan McAndrew of Mouchel.
Jon talked about the Swiss Cheese Model and how this can be used with Project and Programmes, were as Brendan spoke about the use of Knowledge Management and Communities of Practice at Mouchel.
Below are the three presentations and this is a link to the Storify from the day
Nick Milton is doing some really interesting stuff about the cultural issues of Knowledge Sharing on his blog
Below is Nick’s take on us Brits. Do you think he is right when it comes to Knowledge Sharing and Knowledge Management?
The United Kingdom
Northern Europeans are very open to knowledge management, and the UK is no exception. The British are very willing to learn from experience, but somehow more willing to analyse failures than successes. There is a British unwillingness to “show off”, and a national tendency to explore things that have gone wrong.
Knowledge Management and learning from experience will, if you are not careful, tend to focus on problems and challenges, and the knowledge manager will need to work quite hard at times to get people to recognise success, and learn from it.
However the northern European fondness for process is a good supporter of the Lessons Learned process, and other project-based KM activities. Communities of practice work well in the British culture as a mechanism for problem-solving, as people are very open to asking other for help, and open to sharing their problems and challenges. The “not invented here” syndrome can be strong, and the knowledge manager needs to be very aware of this, and how it may be addressed.
Read more: Knoco stories: KM and national culture 1 – UK and Thailand/Malaysia http://www.nickmilton.com/2011/03/km-and-national-culture-1-uk-and.html#ixzz1JP4rRZGZ
How do you explain Knowledge Management? That’s a really good question.
After reading a little article the other day. When someone was asked during an interview. “If you where stuck in a lift and a senior manger asked you to explain Knowledge Management. What would be your answer?”
As per usual my unconventional way of thinking and my addiction to TV adverts led me to the new Polycell advert.
KM for me has always been about sharing and learning.
And this advert explains it in that way.
Problem – There’s a crack in wall.
Solution 1 – Do it yourself, have a fight and waste your time.
Solution 2 – Ask someone who may know how to do it and will guide you (Dad)
Solution 3 – Someone’s took the time to come up with a helpful guide. It could be a video, written, pictures etc that you can follow. So you can solve the problem.