Steady, smart content curation can help grow the number of return visitors you have to your online group and encourage higher participation.
You can do this by filtering out all the rubbish and showing your group members all the good stuff.
In exchange, they start paying more attention to your group and are more likely to participate and contribute good stuff themselves.
This is a step-by-step look at how I do my daily content curation. Nothing fancy:
You can even read a recent blog showing the slides used in a recent webinar for the Online Facilitators Community by Steve Dale on Content Curation.
Less time than it takes to make a cup of tea?
Can you content curate in less time that it takes to make a cup of tea. I believe you can.
As the Telegraph has mentioned “Scientists have discovered that the key to the best tasting brew is to let it sit for six minutes before drinking.”
I did all of these things once, to get my toolset in order:
- Set up Google Alerts using key words
- Set up Feedly (Google Reader Alternative)
- Set up Tweetdeck (Add Columns to include relevant hash tags e.g. #kmers = Knowledge Management)
- Set up Scoop It with a theme (Install the Scoop it bookmarklet to my browser)
Add my favourite blogs, news feeds and anything interesting from Google Alerts into Feedly
This should take about 30 minutes and is a one of thing.
Making Sense (Morning)
Review my Feedly / Google Reader list.
- If a headline looks interesting, I read the story.
- If I think my group will find it useful, I open the story in a separate browser window. The reason: You probably first read the post in Feedly / Google Reader. You need to view the article on the publishing web site for the next step.
- Click the Scoop It bookmarklet
This will appear
Add an insight. You can also post this to other social networks as well.
Making Sense (Afternoon)
Go to Tweetdeck and review the topics of discussion and links on the hashtags you follow. If one really stands out or is getting a lot of retweets. Open the tweet and if it is of interest use your scoop it bookmarket.
There’s a whole range of ways you can share all the great content you have curated.
Scoop it offers the option to embed a live stream which could be used in your Announcements, Wiki etc.
It also provides a RSS Feed which can be used in conjunction with Blastacasta to import the feed into the group
It also has a new addition of newsletters. If you select Downlad as zip file and open this in a webpage. You can copy this and add it to a Blog post.
But I prefer the old fashioned way. Because this stimulates more conversation and return visits. And that is to pick the best content and use it to stimulate a discussion.
6 minutes a day – that’s all it takes
Yesterday we were luckily enough to have Steve Dale, voted number 25 in the most influential knowledge management bloggers. Run a webinar on Content Curation for the Online Facilitators Community.
Content curation is an up and coming skill and is seen as part of the new digital literacy.
It probably has more relevance to people who are knowledge workers, working in social media and collaboration. But can be useful to anyone. I suppose most of us are really knowledge workers now.
It also has very strong links to Personal Knowledge Management which Harold Jarche talks about.
So here is Steve’s presentation from slideshare.
One of my tasks is to help online facilitators have the correct skills and ways of working to help them create active and vibrant groups on the Knowledge Hub. I admit I’m not always successful. Many groups fall silent.
But the facilitators who do engage with me and other facilitators across the platform are much more likely to succeed.
But how do you identify the people with something to share and something to learn. This is where Performance Improvement Benchmarking (sometimes known as the River Diagram or Maturity Matrix) comes in.
Performance Improvement Benchmarking is a tool that allows you to create a matrix around any topic to identify areas of strong and weak practice. Once the matrix is complete and benchmarking has begun it will enable you to visualise the knowledge gaps and connect sharers with learners.
Originally developed by Chris Collison and Geoff Parcell as part of Learning to Fly. It has been used by many organisation covering different topics.
I have used it internally around Knowledge Management and have recently participated in The Knowledge and Innovation Networks Knowledge Management Benchmark.
So how do you use it with facilitators? Well when I need a bit of inspiration one of the first blogs I go to is Richard Millington’s Feverbee.
Richard wrote a great blog about the Community Management Framework
So I took 7 out of the 8 themes Richard suggested are key to community management/online facilitation and started to develop a maturity matrix for online facilitators.
This is the first version which was tested in-house. And I will be going wider to the rest of the Facilitators Community that I look after to help us plan the future activities and events for the group.
Below is the Performance Improvement Benchmark and images from the first benchmark that took place.
Still playing around, still refining, still trying new ideas out. Here is the latest version of CoP Trumps
What is knowledge management (KM) like at different levels in a project environment? How is knowledge managed at a personal level? In an individual project? In programmes and portfolios? Across organisations? And how does it all fit together?
The topics covered included Social media tools, social networks, intranet, social complexity and knowledge sharing
Copies of the presentation from the day are available here
The bit I was especially interested in was the new roles, new skills for the 21st century knowledge professional
Steve covered two areas that I have a particular interest in Community Management and Digital Curation.
Steve mentions that Harold Jarche suggests that Labour is replaceable Talent is not as well as pointing to Dr Daniel Churchill work looking at the future worker and two new skills that are appearing.
Tool Literacy and Digital literacy.
Steve suggests we are moving away from institutions and moving towards a networked and community based way of working. So having skills in Community Management and Digital Content Curation are handy to have up your sleeve.
What is Community Management? I still like Dion Hinchcliffe’s explanation of a jack of all trades. Covering all aspects of Platform management, Project Management, Product Management, Customer Management, Professional Development, Brand Management, Advertising and Marketing, Staff Development, Business Planning, community Management and Content Management
What is Content Curation? Beth Kanter describes it as the process of sorting through the vast amounts of content on the web and presenting it in a meaningful and organized way around a specific theme.
I will be organising a webinar with Steve Dale in the future to talk about content curation in more detail and to show some handy tips and tricks in how you can use a range of tools to help keep you in the know. But if you would like to see more of Steve’s work, check out his Slideshare and Blog